locations (about us)

singapore malaysia

agents network (about us)

indonesia china europe north america
middle east korea south america oceania
VOYAGER lifecycle services — coastal facility aerial view

lifecycle services

Comprehensive lifecycle support for your VOYAGER systems.

we take care of your investment throughout its lifecycle

With presence across every region we serve, VOYAGER is able to support and service customers wherever they operate, ensuring the enduring performance of every installed system.

Consult us  →
  • Our engineers manage full on-site installation and commissioning from first cable pull to final sign-off, so every system is verified against its original specification before you take delivery. We coordinate directly with your yard or vessel schedule to keep commissioning windows tight, and hand over complete documentation so your crew starts operations with full visibility into how the system was built and tested.

    Installation Testing Commissioning
  • Hands-on training for your crew and shore staff covers safe operation, routine checks, and everyday troubleshooting, tailored to the systems actually installed on board. Beyond initial training, our technical team stays reachable for remote diagnostics and operational guidance, so questions that come up months or years later get answered by people who know the equipment, not a generic help desk.

    Operator training Technical support Troubleshooting
  • We maintain a regional parts inventory and dispatch network built around the systems we've installed, so replacement components reach you with minimal downtime when something needs replacing. Because VOYAGER designs and manufactures the equipment, every part is guaranteed to match your original specification exactly, with no compatibility guesswork.

    Original spare parts Parts availability Replacement components
  • Scheduled maintenance visits catch wear before it becomes failure, following a service plan built around your system's actual operating hours and environment rather than a generic calendar. When repairs are needed, our responsive support gets a technician or remote diagnosis moving quickly, keeping every system running at peak condition between visits.

    Preventive maintenance Repairs System inspections Servicing
  • On-site assessments give you an accurate picture of a system's current condition, capacity, and remaining service life, carried out by the same engineers who understand how it was originally specified. From there, we consult directly on sizing, specification, or upgrade paths, so decisions about extending, modernizing, or replacing equipment are based on real data rather than assumptions.

    Site assessment Technical consultation System evaluation
  • For ageing systems that are still structurally sound but falling behind on performance or compliance, we design retrofit paths that bring them up to current standards without a full replacement. This extends the useful life of your existing investment while meeting the latest operational and regulatory requirements.

    System upgrades Replacement of outdated equipment Modernization Performance improvements

Comprehensive service agreement

Because VOYAGER designs and builds the technology, product and system, only VOYAGER can give you one-stop service and support directly from our own engineers. A service agreement with us ensures optimal operating costs and extended system longevity.

Minimize downtimes

Stay operational with our comprehensive service packages. We keep your equipment in peak condition, reducing the risk of unexpected failures.

Peace of mind

Experience seamless one-stop service with a dedicated contact. Our team ensures swift support access in emergencies to protect your operations.

Enhanced product lifespan

Invest in the longevity of your equipment. Our preventive maintenance not only prolongs system lifespan but also improves performance over time.

Cost efficiency

Save on expenses with strategic service planning. By reducing breakdowns, we lower operational costs and offer budget-friendly solutions through fixed and flexible pricing.

Predictable budgeting

Plan your finances with confidence. Our fixed pricing options allow for predictable budgeting, with the flexibility to choose payment plans that suit your cash flow.

Voyager lifecycle model

Align your equipment's lifecycle with your business goals. Our VOYAGER Lifecycle Model guides you in making informed decisions on extending, modernizing, or replacing your systems.

services to match your needs

Is uptime your number one priority?

Example services include

  • Site survey
  • Installation and commissioning
  • Spare parts
  • Preventive maintenance
  • Service agreement

Is rapid response a key consideration?

Example services include

  • Technical support
  • On-site repair
  • Remote support
  • Response time agreements

Need to extend your assets' lifetime?

Example services include

  • Site survey
  • Control upgrades
  • Retrofits
  • Replacement

Is performance most critical for you?

Example services include

  • Training
  • Inspection and diagnostics
  • Hardware upgrades
  • Retrofits